Terms of sale
GENERAL CONDITIONS (PURCHASE AND SALE)
As a user of our site and our services, it is essential that you have read and understood these terms and conditions before making a purchase. If you do not understand a particular element of this document, or if you disagree with one or more elements, please contact a member of our sales team before confirming your order. You can contact our customer service by e-mail (contact@16montaigne.com) The confirmation of your order marks your agreement and your obligation to respect these general conditions. We advise you to print a copy of these terms and conditions for any future orders.
Contract Terms: the terms and conditions contained herein.
16 Montaigne is a leading portal for buying and selling luxury products .Based in the United Arab Emirates (UAE). Laws and Jurisdiction are governed by, and construed in accordance with The UAE laws.
OUR CONTRACTUAL RELATIONSHIP WITH YOU
An age restriction applies to our Products. By placing an Order for the Products, you represent that you are 21 years of age.
You can check and correct if necessary any error that may appear before confirming your Order.
Please check each step in your Order process before confirming it.
When you submit your Order, your Order represents an offer by you to purchase our Products. This does not mean that your Order has been accepted. .
We will send you the acceptance of your Order. The contractual relationship between us and you only begins upon receipt of the Order confirmation. Any Product forming part of the same Order but not having
Not been confirmed in our Order confirmation is excluded from the contract binding us. The Products appearing on our Website are presented subject to availability. If we are unable to supply the Products to you (for example, if the Product is no longer available from our stock), we will notify you by telephone or e-mail and your Order will be cancelled. In the event that you have already paid for your Order, we will send you a refund equivalent to 100% of the amount of your Order within 7 working days of the cancellation of the Order (unless we have sufficient reason to believe that it is an Order placed and paid for by fraudulent use of a bank card.
In some cases, Products shown on our Website are not available for dispatch until fully serviced (for example, the Product may be with a manufacturer and awaiting service or a particular part at the time you placed your Order). We will let you know if such a situation applies to one or more of the Products present in your Order before confirming it. We undertake to do everything necessary to complete the Service within a reasonable time, as well as to respect any announced deadline. However, to the extent that our business relies on third-party companies, it may be difficult for us to announce specific timeframes for the completion of the Service, and this Service may, in exceptional circumstances.
The images of the Products on our Website are for illustrative purposes only. Although we have taken care to present the Products and the colors as accurately as possible, we cannot guarantee a true-to-life representation on your screen, either in its resolution or in its color management.
PRICE AND PAYMENT
Please take into account that the prices stated in these general conditions are expressed in Euros (€) and are therefore subject to exchange rate variations at the time of the transaction. This does not affect your consumer rights.
The price of the Products is set out in your Order. Our prices may vary at any time, but cannot be modified for Orders confirmed by us.
The prices advertised on our Website are in Euros (€). Payments must be made to us in Euros (€), refunds are also made in this same currency. We are not responsible for exchange rate variations which could affect the final amount of a refund if you are established outside of France.
Advertised prices include VAT (or any other equivalent sales tax) at the applicable rate. If the rate of VAT were to change between the date of your Order and the date of delivery, we will adjust the rate of VAT that you must pay, except in the case where you have already paid the full amount of your Order before the change in the VAT rate.
The advertised prices do not include delivery costs. The delivery costs will be communicated to you in accordance and will be added to the total amount due on the Order summary visible on our Website before confirming your Order.
You are required to pay when you confirm your Order, unless otherwise agreed. In any case, no delivery will be made until we have received the full payment due. Unless otherwise stated, we accept the following payment methods:
Bank transfer: we accept bank transfers. We will provide you with our bank details before accepting your Order.
If we accept partial payment for your Order and we do not receive the amount still to be paid in full We will assess together, as an agreement, the deadline for payment of the rest of the amount. We reserve the right to cancel your Order.
DELIVERY.
We do not deliver to the following countries (the “Excluded Countries”): Afghanistan; Angola; Armenia; Azerbaijan; Democratic Republic of the Congo (formerly Zaire); Iran; Iraq; Kazakhstan; Kyrgyzstan; Kosovo; Lebanon; Liberia; Nigeria; North Korea ; Rwanda; Somalia; Sudan (North and South); Syria; Tajikistan; Turkmenistan; Uzbekistan; Yemen; as well as the countries of the former territories of the USSR and the Federal Republic of Yugoslavia and/or the Republic of Serbia. If you wish to receive your Products in one of these countries, we will our best efforts to arrange delivery and insurance at your expense prior to confirmation of your Order.
We use DHL for our deliveries. We are not be held responsible for a delay in delivery caused by an event beyond our control or if you are unable to provide us with adequate delivery information.
Delivery is complete when the Products arrive at the delivery address indicated
We decline all responsibility in relation to the transport of the Products in this case.
The Products are your responsibility as soon as delivery has been made.
You are the owner of the Products as soon as the total amount of your Order has been paid.
TARIFFS
You are likely to pay customs duties or other taxes in force in your country of residence in connection with the delivery of the Products. You must comply with the laws and regulations in force in the country of delivery. All amounts relating to the importation of the Products are your responsibility. We are unable to determine these amounts. If you are unsure of what amounts will need to be paid in relation to your Order, we recommend that you contact your local customs office for further information.
WARRANTY for Watches
The customer is expressly reminded that this guarantee does not in any way include damage caused by incorrect or careless use of the watch, such as that caused by an accident or normal wear and tear. Also excluded from this guarantee are scratched or broken glasses, waterproofness, crowns, bracelets, folding and barb buckles. No repairs carried out outside the specific framework of the above guarantee, of whatever nature, can be supported by 16 Montaigne. Outward and return shipping costs under warranty are not covered by 16 Montaigne
RETURN CONDITIONS for Watches
Purchases can’t be exchanged or refunded.
CONFIDENTIALITY - RESPECT OF PRIVACY
We attach great importance to the protection of your privacy. For this, we make every effort to minimize their collection, protect and secure your personal data, in accordance with the General Data Protection Regulation n°2016/679. Your personal information is only used within the framework of our Privacy Policy.
ENTIRE AGREEMENT
The terms of these general conditions (together with the documents to which they refer) constitute the entire contract between us. They cancel and replace any previous agreement, written or oral, relating to our commercial relationship.
COMMUNICATIONS BETWEEN US
If you would like to write to us, or if you are under a contractual obligation to write to us, please email us at contact@16montaigne.com If we need to contact you in writing.
OUR RIGHT TO CHANGE THESE TERMS AND CONDITIONS
We reserve the right to modify or revise our terms and conditions at any time. You are subject to the general conditions in force at the time you give your consent, except in the event of changes imposed by a modification of the legal framework or by a competent authority (with retroactive effect on your orders placed), or if we communicate a change to you. of our terms and conditions before you accept the sale (in which case you will be deemed to have read and accepted such changes).
Disclaimer: We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with the brands we sell, or any of its subsidiaries or its affiliates